As there are now many businesses that fall under the classification of ‘gig’, ‘on-demand’ or ‘sharing-economy’ businesses, we will examine the effects of the five most influential and commonly used app based services.
We begin with Task Rabbit because this company was essentially the first web/app based service provider that operated by providing services through a third party without properly established insurance, vetting (background checks) or training.
From Task Rabbit’s Wiki page:
“TaskRabbit is an American online and mobile marketplace that matches freelance labor with local demand, allowing consumers to find immediate help with everyday tasks, including cleaning, moving, delivery and handyman work.“
Excerpt from Good Hire’s customer/client agreement:
5. DISCLAIMERS AND LIMITATION OF LIABILITY
5.1 DISCLAIMER OF WARRANTY
YOU USE THE SERVICES AT YOUR SOLE RISK (INCLUDING BUT NOT LIMITED TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, DAMAGE RESULTING ON RELIANCE ON INFORMATION FROM INFLECTION, OR OTHER DAMAGES THAT RESULT FROM OBTAINING ANY CONTENT FROM THE WEBSITE, INCLUDING COMPUTER VIRUSES) EVEN IF INFLECTION HAS BEEN ADVISED OF OR IS AWARE OF THE RISK OF SUCH DAMAGE. TO THE EXTENT PERMITTED BY LAW, INFLECTION PROVIDES THE WEBSITE, THE SERVICES, THE CONTENT, AND THE INFORMATION “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTY OF ANY KIND, AND EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, INFLECTION SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
NO INFORMATION OR ADVICE PROVIDED ON INFLECTION WEBSITES, BY INFLECTION, OR BY INFLECTION’S EMPLOYEES OR AGENTS SHALL CREATE ANY WARRANTY.
INFLECTION’S SERVICES WILL BE PERFORMED IN A PROFESSIONAL MANNER IN ACCORDANCE WITH INDUSTRY STANDARDS. INFLECTION WILL MAINTAIN AND FOLLOW REASONABLE PROCEDURES TO ASSURE THE MAXIMUM POSSIBLE ACCURACY OF THE INFORMATION CONTAINED IN EACH CONSUMER REPORT, AND INFLECTION WILL RE-VERIFY ANY DISPUTED CONSUMER REPORT WHEN YOU MAKE A REQUEST IN ACCORDANCE WITH APPLICABLE LAWS. YOU ACKNOWLEDGE, HOWEVER, THAT INFLECTION (good hire) CANNOT BE AN INSURER OF, AND CANNOT GUARANTEE THE ACCURACY, VALIDITY OR COMPLETENESS OF, THE INFORMATION PROVIDED BECAUSE SUCH INFORMATION IS SUBJECT TO HUMAN ERROR AND OBTAINED FROM PUBLIC RECORDS AND OTHER THIRD PARTY SOURCES THAT ARE NOT UNDER THE CONTROL OF INFLECTION AND MAY NOT ALWAYS BE ACCURATE, VALID OR COMPLETE.
5.2 LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INFLECTION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS, CONTENT, OR ACCOUNT.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF INFLECTION EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID INFLECTION, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.
THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT INFLECTION HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
*This portion of the agreement requires the client (Task Rabbit) to acknowledge that the background check process has no liability to SAFE, ACCOUNTABLE or complete accounting for information or data provided on any person checked.
Reviews of Taskrabbit and issues with providers:
Excerpt from Taskrabbit’s Customer agreement:
TASKERS ARE INDEPENDENT BUSINESS OWNERS. TASKERS ARE INDEPENDENT CONTRACTORS OF CLIENTS AND NOT EMPLOYEES, PARTNERS, REPRESENTATIVES, AGENTS, JOINT VENTURERS, INDEPENDENT CONTRACTORS OR FRANCHISEES OF TASKRABBIT. TASKRABBIT DOES NOT PERFORM TASKS AND DOES NOT EMPLOY INDIVIDUALS TO PERFORM TASKS. BY CONNECTING PEOPLE AND BUSINESSES SEEKING SERVICES WITH SERVICE PROVIDERS, TASKRABBIT OPERATES AS AN ONLINE MARKETPLACE THAT CONNECTS CLIENTS WITH SERVICE PROVIDERS (TASKERS) WHO WISH TO PERFORM A VARIETY OF TASKS.
USERS HEREBY ACKNOWLEDGE THAT TASKRABBIT DOES NOT SUPERVISE, SCOPE, DIRECT, CONTROL OR MONITOR A TASKER’S WORK AND EXPRESSLY DISCLAIMS (TO THE EXTENT PERMITTED BY LAW) ANY RESPONSIBILITY AND LIABILITY FOR THE WORK PERFORMED AND THE TASKS IN ANY MANNER, INCLUDING BUT NOT LIMITED TO A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, STATUTE, ORDINANCE, REGULATION, OR CODE.
*In this segment, the customer waives their right to SAFE, Accountable or properly vetted service provider assigned to them by Taskrabbit.
NEITHER TASKRABBIT, NOR ITS PARENTS, AFFILIATES OR LICENSORS, INCLUDING THEIR RESPECTIVE DIRECTORS, OFFICERS, SHAREHOLDERS, AGENTS, INVESTORS, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES, INSURERS, EMPLOYEES, SUCCESSORS AND ASSIGNS (COLLECTIVELY REFERRED TO AS “AFFILIATES”) IS RESPONSIBLE OR LIABLE FOR THE CONDUCT, ACTS, OR OMISSIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE TASKRABBIT PLATFORM AND, TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE TASKRABBIT AND AFFILIATES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, OR DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE TASKRABBIT PLATFORM.
*This segment is from the section regarding ‘Background Checks’ used by Taskrabbit.
(b) No Liability
You acknowledge and agree that TaskRabbit is only willing to provide the TaskRabbit Platform if you agree to certain limitations of our liability to you and third parties. Therefore, you agree not to hold TaskRabbit and Affiliates, or their corporate partners, liable for any claims, demands, damages, expenses, losses, governmental obligations, suits, and/or controversies of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, direct, indirect, incidental, actual, consequential, economic, special, or exemplary, including attorneys fees and costs (collectively, “Liabilities”) that have arisen or may arise, relating to your or any other party’s use of or inability to use the TaskRabbit Platform, including without limitation any Liabilities arising in connection with the conduct, act or omission of any User (including without limitation stalking, harassment that is sexual or otherwise, acts of physical violence, and destruction of personal property), any dispute with any User, any instruction, advice, act, or service provided by TaskRabbit and Affiliates, and any destruction of your User Generated Content.
UNDER NO CIRCUMSTANCES WILL TASKRABBIT AND AFFILIATES OR THEIR CORPORATE PARTNERS BE LIABLE FOR, AND YOU HEREBY RELEASE TASKRABBIT AND AFFILIATES AND THEIR CORPORATE PARTNERS FROM ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, ECONOMIC, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY TASKRABBIT, THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR ATTORNEYS FEES AND COSTS) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF OR INABILITY TO USE THE TASKRABBIT PLATFORM OR THE TASK SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; IN SUCH CASES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.
TASKRABBIT AND AFFILIATES EXPRESSLY DISCLAIM ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF ITS TASKRABBIT PLATFORM. TASKRABBIT AND AFFILIATES ALSO DO NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED VIA THE TASKRABBIT PLATFORM.
IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT TASKRABBIT AND AFFILIATES OR THEIR CORPORATE PARTNERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO TASKRABBIT (IF YOU ARE A CLIENT) OR TOTAL TASK PAYMENTS PAID TO YOU BY CLIENTS (IF YOU ARE A TASKER), DURING THE 6 MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
*Ths is a far more in depth waiver of safety, insurance and an acceptance of full liability by the customer for any damages, wrongdoing and otherwise incidental damages the customer may suffer by using the Taskrabbit service.
To date, Taskrabbit operates in only a few major American cities and their “Taskers” (service providers) number only in the thousands.
The service maintains somewhat of a niche in the gig economy market as an IKEA instillation provider, cleaning service and handy work provider.
Lobbying provider for 2019:
|Invariant LLC||–||Spending for Taskrabbit: $60,000|
Invariant LLC also provides Lobbying services for Uber Technologies.
Lobbying activities for Taskrabbit and Uber:
Opposition to legislation aimed at classification of third party providers as Employees, wage rights for workers and background check liability.
UBER (Uber Technologies)
Uber Technologies, Inc., commonly known as Uber, is an American multinational ride-hailing company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a micromobility system with electric bikes and scooters. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide. Its platforms can be accessed via its websites and mobile apps.
A year after Taskrabbit began business, Uber launched limited services in California.
Until 2013 Uber maintained their services through the use of approved vehicles the company operated and a higher method of vetting drivers. Though these services operated regularly serviced and properly checked drivers, Uber was not making the desired capitol or covering the desired areas of the market.
To accomplish this, Uber created the standard UberX service in 2013 which used drivers operating their own vehicles without proper insurance liability or vetting for the drivers.
The background check service Uber established for the purpose of checking drivers for the UberX service was Checkr.
The Checkr service maintains the same liability waiver with clients as Taskrabbit’s Good Hire service.
Excerpt from Checkr Client agreement:
4. DELIVERY TERMS AND LIMITATIONS
4.1 International Criminal Records. Checkr may use third party contractors to perform international background screenings. Because of differences in foreign laws, language, and the manner in which foreign records are maintained and reported, Checkr cannot insure or guarantee the accuracy of the information reported.
4.2 National/Multi-State/County Database; Additional Costs. Checkr recommends that You screen applicants at the county courthouse or online system, federal, and multi-state/nationwide database levels. If You choose not to conduct certain searches or searches at these levels, Checkr is not liable for any records that exist that are not included in the Report. Checkr will include any Variable Costs associated with this verification in Your invoice. Variable Costs, as updated from time-to-time, may be located at https://checkr.com/pricing/additional-pricing-information/.
4.3 Support. You can request Platform support during Checkr’s normal business hours via email sent to email@example.com. While Checkr makes commercially reasonable efforts to ensure continuous availability of the Platform, Checkr makes no representation, warranty or guarantee regarding the continuous availability or performance of the Platform.
4.4 Updates. Checkr may change the Platform features, and the production, support, delivery, layout or maintenance of the Reports from time to time, or discontinue the provision of a Report, in its sole discretion. For any material and adverse changes to Report features and details, Checkr will use commercially reasonable efforts to provide at least 30 days advance notice to You. You also acknowledge that within thirty (30) days of a Report completion date, Checkr may update the Report as part of our quality assurance purposes. In such cases, Checkr will provide You and the Consumer a copy of the updated Report.
5. YOUR SECURITY OBLIGATIONS
You represent and warrant that:
You are solely responsible for any Background Information You collect on behalf of Consumers.
*Not only do these terms eliminate any and all liability for the process of background checking provided by Checkr but the very nature of the information stored, exchanged or as otherwise used for any purpose is help without any liability. These terms indicate that the client should themselves perform checks of the appropriate local, state and national agencies for the purpose of properly identifying the person that has provided the information.
Checkr is currently used by Postmates, Doordash and Lyft as their background checking provider.
Checkr does not check criminal records in all 50 US states or foreign countries.
The criminal record checks performed by Checkr do not account for the actual identity of the person providing information for a background check.
Since Uber created the UberX service their business has grown exponentially and spread to nearly every country on the face of the planet.
Encompassing billions of dollars in investment and valuation and now a traded stock, Uber and it’s rival Lyft now command more equity than any other app based on demand or “gig” service provider.
From 2013 Uber and Lyft have also increased the level of commercial transportation related crime, pollution and traffic accidents exponentially.
The spread of Uber and Lyft through out the United States set a precedent for engaging local and state governments in order to legitimize a business models which depended on deregulating safety, background check and insurance standards.
For ONE year, Uber had been banned from Austin Texas due to local ordinances that called for fingerprint background checking of drivers.
The reward for this lobbying has been the continued allowance of app-based ‘on-demand’ services that utilize the same method of uninsured and unregulated services provided to customers who unknowingly agree to waive all right to safety and accountable services.
The effect on public consciousness with regard to products and services has been notable.
With continued losses on the stack exchange between Uber and Lyft’s public trading, neither company has provided a dividend yield or leveling of their stock values to the original opening prices.
Uber’s Lobbying and political allies
Very few Cities and States with Democratic administrations have supported Uber and other on-demand businesses. Since 2014 far more Republican representatives have been lobbied and come to the aid of Uber.
In 2019 every single bill lobbied by Uber technologies was in the interest of deregulating transportation safety standards, eliminating wage standards for workers, retaining workers as independent contractors without wage or employment rights and eliminating Tax accountability for Uber and other on-demand businesses. The legislative support on behalf of Uber in these interests was by majority, Republican.
Uber’s customer agreement.
6. Disclaimers; Limitation of Liability; Indemnity.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” UBER DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, UBER MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. UBER DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY.
UBER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF UBER, EVEN IF UBER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
UBER SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF UBER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UBER SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND UBER’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME REQUEST PRODUCTS MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED.
These terms have the same effect as the Taskrabbit, Good Hire and Checkr customer and client service term agreements. All liability is assumed by the customer while any rights for safe or accountable delivery of services are waived by the customer when using the service.
The crowdfunding website gofundme is awash with thousands of open requests for financial aid stemming from accidents involving Uber vehicles, replacements of vehicles for Uber drivers who destroyed their own vehicles operating for Uber and victims of accidents with Uber drivers who were not insured.
From the ‘Uber People’ website forum. This driver was denied an insurance claim from an accident after her dealership discovered that she had been using her own vehicle for commercial purposes without notification in violation of her lease terms.
Uber does not properly inform drivers of insurance issues with their personal providers or dealerships on leases in order to save on premiums for accidents caused by their drivers.
Lyft began business shortly after Uber Technologies, following Uber as a second major competitor in the Rideshare market.
Lyft, Inc. is a ridesharing company based in San Francisco, California and operating in 644 cities in the United States and 12 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, a bicycle-sharing system, and a food delivery services.
Lyft is the second-largest ridesharing company in the United States with a 28% market share after Uber, according to Second Measure.
Introduction from Lyft’s WIKI page.
Limitation of Liability
IN NO EVENT WILL LYFT, INCLUDING OUR AFFILIATES, SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SHAREHOLDERS (COLLECTIVELY “LYFT” FOR PURPOSES OF THIS SECTION), BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY THE LYFT PLATFORM, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH THE LYFT PLATFORM, THE RIDESHARE SERVICES, OR THIS AGREEMENT, HOWEVER ARISING INCLUDING NEGLIGENCE, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LYFT PLATFORM MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS, OR OTHER SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT LYFT HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS OR OTHER SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT. CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
These terms have the same effect as the Uber, Taskrabbit, Good Hire and Checkr customer and client service term agreements. All liability is assumed by the customer while any rights for safe or accountable delivery of services are waived by the customer when using the service.
The same as with Uber, Lyft has relied heavily on Republican support in Municipal, State and National legislation concerning transportation in efforts to deregulate safety and labor rights.
Gofundme has many outstanding open requests for financial aid from Lyft drivers who were involved in wrecks and victims of wrecks with lyft drivers due to a lack of proper insurance and replacement vehicles for Lyft drivers who destroyed their own vehicles from over use.
In June, Ride Safe published THIS article which covered many aspects of Uber and Lyft’s attempts to sway public opinion. One of these was an effort to produce falsified claims that the existence of Rideshare companies was lowering the rate of Drunken Driving.
No change in drunk driving fatalities
Uber and Lyft once promised a lowering of drunken driving incidents by over saturating markets with so many drivers that drunken driving would be an impossibility.
Since 2015 Uber has maintained heavy donations with MADD (Mothers Against Drunk Driving) to promote the idea that Rideshare (TNC) companies like Uber and Lyft are drastically lowering drunken driving incidents.
From MADD wesbite:
“Rideshare saves lives!
78% people agree that their friends are less likely to drive drunk with options like Uber. MADD/Uber 2015 report
93% recommend their friends take Uber instead of driving if they’d been drinking alcohol
7% decrease, roughly of drunk driving in cities with rideshare options “
-MADD Mothers Against Drunk Driving
Notice the term ‘ROUGHLY‘ used in MADD’s estimation of lower drunk driving incidents.
The fact is that drunken driving incidents HAVE NOT been limited, curbed or otherwise lowered by the existence of rideshare (TNC) services such as Uber and Lyft.
In 2014 MADD and Uber announced their first partnership. Since the announcement MADD has stated that drunk driving incidents have decreased as a result of available Uber services.
In 2010, before Uber and Lyft were available in most major cities in the us, there were 10,228 drunken driving related deaths that year.
In 2015, one year AFTER the partnership announcement by Uber and MADD and with Uber and Lyft now operating in most major US cities in that time there were 10,265 drunken driving related deaths that year.
In 2016 there were 10,497 drunken driving related deaths.
In 2017 there were 10,874 drunken driving related deaths.
Source: US DOT Bureau of Transportation Statistics
Many recent studies have indicated that there is no viable data to conclude that the existence of rideshare companies has in any way lowered the actual rate of drunk driving.
Most especially since the rate of drunk driving related deaths have not reduced at all but in fact increased at a steady rate since Uber and Lyft began operations in most major cities.
Just this week, an Uber driver in the Woodlands’ Texas area was arrested for driving under the influence while transporting customers.
The Stultz Report
The Ride Safe Database has collected incident reports from Taxi and Rideshare (UBer & Lyft) operations beginning in 2014. The primary summation of this database is the Stultz Report, which is the world’s most comprehensive database of all incidents reported in the media concerning crimes committed by Rideshare (TNC) drivers and Taxi drivers comparatively.
In January, Uber reported that their own incident intake workers were addressing up to 1200 incident complains weekly with several hundred among them concerning sexual assault incidents.
The over all rate of crime and sexual assaults against young women using Uber and Lyft services is far higher than previously estimated BEFORE Uber and Lyft finally released more of their incidental statistics shortly before becoming publicly traded companies.
The rates of sexual assaults with Uber and Lyft are also far higher in just ONE year of Operations in the United States than the combined taxi companies of North America, The United Kingdom and Canada in over TWENTY years of operations.
Instacart is a somewhat newer app-based on-demand business that specializes in grocery order delivery.
From the Instacart WIKI page.
Instacart currently has the lowest rating among other on-demand app-based companies on the Site jabber, a service and product rating site funded by the National Science Foundation in the interest of consumer protections.
The complaints deal heavily with late service and harassment from service providers.
10. LIMITATION OF LIABILITY
THIS PROVISION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
IN NO EVENT SHALL INSTACART (INCLUDING ITS AFFILIATES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, RETAIL PARTNERS, LICENSORS, AND SUPPLIERS) BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY THE SERVICES, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, OR THESE TERMS, HOWEVER ARISING INCLUDING NEGLIGENCE, EVEN IF INSTACART OR INSTACART’S AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL INSTACART (INCLUDING ITS AFFILIATES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, RETAIL PARTNERS, LICENSORS, AND SUPPLIERS) BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY AND/OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO PHYSICAL DAMAGES, BODILY INJURY, DEATH AND/OR EMOTIONAL DISTRESS AND DISCOMFORT) ARISING OUT OF YOUR USE OF THE SERVICES, ANY SERVICES PROVIDED BY PERSONAL SHOPPERS OR THIRD PARTY PROVIDERS, OR ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU, EVEN IF INSTACART OR INSTACART’S AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These terms have the same effect as the Lyft, Uber, Taskrabbit, Good Hire and Checkr customer and client service term agreements. All liability is assumed by the customer while any rights for safe or accountable delivery of services are waived by the customer when using the service.
Instacart does not have a lobbying or legislative profile as pronounced as other on-demand app-based services however their ratings remain some of the worst in the market.
Despite numerous complaints and issues with harassment from Instacart providers, the service remains a popular means of grocery delivery.
Public notice from WIKI warning that the page has been manipulated by special interests involved with Postmates.
Postmates is an American company that employs couriers to deliver goods locally. As of February 2019, Postmates operates in 2,940 U.S. cities.
The service relies on mobile phone applications and their Global Positioning System capabilities to match inventories and consumer demand.
Launched in 2011, Postmates is one of many on-demand delivery companies in the United States providing delivery from restaurants and stores that previously did not offer goods delivery.
From the Postmates WIKI page.
Like Instacart, Postmates has a very low lobbying and legislative involvement profile as well as an abysmal customer ratings record.
Complaints are mainly about late deliveries and the wrong items being delivered. After that there are several complaints of harassment and stalking by Postmates drivers.
13. Limitation of Liability
IN NO EVENT SHALL POSTMATES’ AGGREGATE LIABILITY EXCEED THE POSTMATES FEES ACTUALLY PAID BY YOU TO POSTMATES IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR $1000, WHICHEVER IS LESS. IN NO EVENT SHALL POSTMATES AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, REPUTATION, USE OR OTHER ECONOMIC ADVANTAGE) EVEN IF POSTMATES AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION OF LIABILITY SECTION APPLIES FULLY IN ALL STATES, INCLUDING RESIDENTS OF NEW JERSEY.
THE PLATFORM CONNECTS YOU TO COURIERS AND MERCHANTS FOR THE PURPOSES OF FACILITATING COURIER AND PRODUCT FULFILLMENT SERVICES. POSTMATES WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY COURIERS OR MERCHANTS, AND YOU EXPRESSLY WAIVE AND RELEASE POSTMATES FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE COURIERS OR MERCHANTS. POSTMATES WILL NOT ASSESS THE QUALITY, SAFETY, OR LEGALITY OF THE ITEMS PROVIDED BY MERCHANTS ON THE PLATFORM, AND YOU EXPRESSLY WAIVE AND RELEASE POSTMATES FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO MERCHANTS, AND THE ITEMS THEY PROVIDE. POSTMATES WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTES, BETWEEN YOU AND ANY COURIERS, OR MERCHANTS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING SERVICES OFFERED VIA THE PLATFORM (WITH ALL THEIR IMPLICATIONS) RESTS SOLELY WITH YOU. IN ADDITION, WE WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD PARTIES, AND YOU EXPRESSLY WAIVE AND RELEASE POSTMATES FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE PLATFORM. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS:
A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
THE QUALITY OF THE COURIER PROVIDING SERVICES THROUGH THE USE OF THE PLATFORM IS ENTIRELY THE RESPONSIBILITY OF THE THIRD-PARTY COURIER WHO ULTIMATELY PROVIDES DELIVERY SERVICES TO YOU. YOU UNDERSTAND THAT BY USING THE PLATFORM, YOUR ITEMS MAY BE EXPOSED TO SITUATIONS THAT ARE POTENTIALLY DANGEROUS OR HARMFUL, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT YOU USE THE PLATFORM AT YOUR OWN RISK.
These terms have the same effect as the instacart, Lyft, Uber, Taskrabbit, Good Hire and Checkr customer and client service term agreements. All liability is assumed by the customer while any rights for safe or accountable delivery of services are waived by the customer when using the service.
Changing Human Consciousness
Before Donald Trump, US presidents had held off from openly accepting or encouraging the gig economy and it’s services.
Shortly after his election, Donald Trump quickly formed a business council to be headed by individuals he respected as visionaries in economy and finance.
At the top of his list, Elon Musk and Travis Kalonick, the then CEO of Uber.
Both men had happily accepted the appointments.
It was only AFTER public outcry against Uber by protesters that Travis Kalonick left the appointment two months later.
At the very same time, Donald Trump was involved in a lobbying scheme with the Saudi government which granted Trump the sale of hundreds of rooms at Trump’s DC hotel to host US veterans for the purpose of lobbying the legislation to relax sanctions against Saudi Arabia imposed by Barack Obama because of Saudi Arabia’s involvement with the 9/11 attacks and Saudi sponsored terrorism through out the middle east.
Despite these activities and Trumps behavior and rhetoric before his election, The Uber and Tesla CEOs could not have been happier to join Trump’;s business council.
Saudi prince Mohammed bin Salman, who is in control of Uber’s largest foreign government investment of $3.5 Billion dollars, is still the primary suspect in organizing the public assasination of journalist
Jamal Khashoggi. The Saudi investment helped Uber consolidate several legal issues and settle market conflict with rival Rideshare companies.
To convince the masses that a service is still viable despite numerous issues with assault, fraud and massively illicit foreign dealings among world leaders to protect the business model, the product must be one that people will use regardless of these factors.
The ‘gig’ economy seems to have accomplished what so many through out history have sought.
A means to sell the masses, their own disenfranchisement.
The propaganda and malice involved with the growth and perpetuation of these companies has been nothing short of a new epoch in Human self destruction.